Information on the protection of personal data

We believe it is extremely important to protect your privacy and be transparent about the use of your personal information.

This statement is to inform you about the type of data collected from customers and how we use this information.

This applies to all websites owned by Ingegno Creativo.

Ingegno Creativo processes and stores personal data in the EU and is able to demonstrate compliance with European Union legislation and the principles set out in this document at any time. All websites owned by Ingegno Creativo are compliant with the General Data Protection Regulation (“GDPR”), (Regulation (EU) 2016/679), which is a binding legal act. This privacy statement is the responsibility of Ingegno Creativo, which has overall responsibility for ensuring compliance. The Data Protection Agent (DPO / RDP) is responsible for implementing our privacy policy, which is intrinsically linked to the privacy statement. DPO / RDP guarantees daily compliance and is involved in all matters relating to the protection of personal data. Ingegno Creativo will determine the purposes and methods of processing the data entered and collected online, being considered responsible for data processing.

 

Ingegno Creativo – www.mavicashop.com. with registered office in Corso Vittorio Emanuele II, 68, Turin, CAP 10121 constantly strives to protect the online privacy of its users.

 

This document will allow you to learn about our privacy policy to understand how your personal information is handled when you use our services and to allow, if necessary, to give consent to the processing of your personal data expressed and aware in the sections of the site where required to provide personal data.

 

We remind you that in the various sections of the website www.mavicashop.com where we collect your personal data, specific information is published pursuant to art. 13 of EU Regulation 2016/679 for its necessary acknowledgment before supplying the requested data.

 

The information and data provided by you or otherwise acquired as part of service registration will be processed in compliance with the provisions of the Regulation and the confidentiality obligations that inspire the activity of www.mavicashop.com

According to the regulations in force, the treatments carried out by mavicashop.com will be based on the principles of lawfulness, correctness, transparency, purpose limitation and conservation, data minimization, accuracy, integrity and confidentiality.

1. Data protection principles

The collection of personal data will only be for the specified, explicit and legitimate purposes (presented in section 4). The data will not be processed by third parties in a way incompatible with these purposes;
Personal data will be accurate and, where necessary, updated;
The processing of personal data will be carried out in a legal, fair and transparent manner;
All personal data will be kept confidential and stored in such a way as to guarantee the necessary security;
Personal data will not be shared with third parties unless it is necessary exclusively to provide services defined on the basis of agreements;
Every individual has the right to request access to his personal data, the rectification and deletion of data, the impediment or limitation of data processing, as well as data portability.

2. Personal data

Personal data means any information that may be related to an identified or identifiable natural person (subject).
Personal data includes all types of direct or indirect information (ie, used in connection with other data), which refers to the subject person, such as name, date of birth, addresses, e-mail addresses, telephone numbers, etc.

3. The collection of personal data

The data we collect may include the following:

Name and contact details (We collect your first and last name, e-mail address, postal address, telephone number and other contact details).
We collect passwords, password clues and similar security information used to authenticate and access your account.
We collect data on your device and how you and your device interact with our products.
We collect data on the features you use, the items you buy and the web pages you visit.
We collect data about the device and the network you use to connect to our products. These include data on operating systems and software installed on the device, including product codes. They also include the IP address, regional settings and language settings.

4. The purpose of collecting personal data

Inform users / customers about the status of their account, including confirmation of shipping and billing of orders, resolving cancellations or problems of any kind relating to an order, to the goods and / or services purchased;
Sending newsletters and / or periodic notices using electronic mail (e-mail, SMS) only if the interested party has expressly given his consent.
Market research and monitoring of sales and customer / buyer behavior.
Ingegno Creativo can also provide the buyer’s personal data to other partner companies, only if there is a confidentiality commitment on their part and only for the purposes indicated in paragraph 16.3.

This commitment must guarantee that all data is kept safe and that the sharing of such personal data is carried out according to the legislation in force. The partners / suppliers are necessary in order to be able to offer the service offered by mavicashop.com and they are: courier service providers, marketing service providers, payment service providers / banking services, telemarketing or other services provided by the companies with which we can develop common offer programs on our market for goods and services.

Information about the client can also be provided to the General Prosecutor’s Office, Police, courts and other competent state bodies, based on and within the limits of the provisions of the law and following a request formulated expressly.

 

5. Use of personal data

we will use personal data exclusively for the purposes for which they were collected and we store the data only as far as is necessary for the purpose indicated above.
We will retain customer information for the period in which your account is active for any of the above purposes (Section 4).
We will keep records of telephone conversations for up to 6 months.
access to personal data is strictly limited to the personnel required to perform the requested service.
If users do not wish to disclose personal data to these companies, they will be asked to contact the DOP Data Protection Agent at the email address: dpo@mavicashop.com.

 

6. Security in data processing

We will process the data securely, apply and maintain appropriate technical measures to protect your personal data against accidental or unlawful destruction or loss, alteration, disclosure or unauthorized access, especially when processing involves data transmission via a network, as well as against any other form of illegal processing.

Questions about the security of personal data can be sent to the DPO at the email address: dpo@mavicashop.com.

 

7. Access, rectification or cancellation of personal data

Customers have the right to request access to: rectification, portability, cancellation or limitation of the processing of the collected data at any time.
To keep personal data up to date, users are advised to notify us of any changes or discrepancies.
To view or modify personal data or to obtain information related to personal data, (if at the request of a third party, we have stored or processed one of your personal data), we ask you to contact DPO at the email address: dpo@mavicashop.com

Application signed and dated.

 

8. Marketing email

Ingegno Creativo has the right to send marketing emails to customers with their consent. This specific form of consent must be given freely, specifically and accurately informed. These requests are met when customers choose to receive marketing emails (they have voluntarily approved), by checking the “I want to receive mavicashop offers, as well as the latest trends in fashion, style and beauty, via e-mail , mail or text “, displayed during registration of a new account, subscription to the newsletter and in your personal account. By text we mean SMS notifications sent to the mobile or push notifications displayed in the Chrome or Firefox browser. Customers will always have the right to object, on request and without charge, to the processing of personal data for direct marketing purposes without having to provide a concrete justification. Customers can do this by clicking on the “Unsubscribe” link that appears in the e-mails they receive or they can send a message to unsubscribe@mavicashop.com Once the client has expressed his disagreement, the personal data of that customer will no longer be processed for direct marketing. The marketing emails contain information that we consider interesting for the customer, promotions and last minute offers related to our products and services.

9. Complaints

– customers have the right to lodge a complaint regarding the processing of their personal data. All requests and complaints will be processed by the DPO, in a timely manner and in accordance with internal procedures. Complaints can be sent to the DPO, dpo@mavicashop.com

– In the unlikely event that customers have suffered damage due to a breach of personal data protection and Creative Invention has not handled the complaint correctly, customers have the opportunity to file a complaint with the higher authority – Data Protection Supervisor personal.

 

10. Changes to the Creative Wealth Privacy Policy

The Ingegno Creativo Privacy Policy may be updated from time to time, for example following the change of the relevant legislation or the change in the corporate structure within Creative Wit. If changes are made to this material, customers will be notified by e-mail or through the website before the changes take effect. We encourage customers to periodically review this page to keep up to date with our latest privacy practices.

 

BY READING THE DOCUMENT, YOU HAVE ACKNOWLEDGED THAT THE RIGHTS PROVIDED BY THE LAW ARE GUARANTEED, INCLUDING THE INFORMATION RIGHT, THE RIGHT OF ACCESS TO DATA, THE RIGHT OF INTERVENTION, THE RIGHT OF OPPOSITION, THE RIGHT TO NOT BE SUBJECT TO A DECISION INDIVIDUAL, THE RIGHT TO ADDRESS THE JUDICIAL AUTHORITY IN CASE OF INFRINGEMENT OF RIGHTS, GUARANTEED BY LAW n. 677/2001 ON THE PROTECTION OF PERSONS WITH REGARD TO THE PROCESSING OF PERSONAL DATA AND THE FREE MOVEMENT OF THESE DATA.